Educational background

Anjum Ibrahim

                  My Introduction

 Teacher Educator.

Professional Summary:

·         Students Coordinator & Teacher Educator at SLA (2014 till Date)

·         Home teacher, speech therapist and course facilitator since 1998

·         Manager Operations, Admin and HR(January 2010 - May 2014)

·         Customer Service & Admin officer (Aug 2008 to Dec 2010)

Working Experience:

(1)Cotton & Cotton Pvt. Ltd          as

Manager Operations, Admin & HR(January 2010 - May 2014)

Roles & Responsibilities:

·         Maintains the work structure by updating job requirements and job descriptions for all positions.

·         Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

·         Prepares employees for assignments by establishing and conducting orientation and training programs.

·         Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

·         Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.

·         Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

·         Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

·         Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

·         Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

·         Completes human resource operational requirements by scheduling and assigning employees; following up on work results.

·         Maintains human resource staff by recruiting, selecting, orienting, and training employees.

·         Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

·         Contributes to team effort by accomplishing related results as needed.

·         Controlling PTCL sentry cameras with Grand Guard company.

·         Company Policies and procedures. Ensuring a consistently high standard of presentation in all branches.

(2)Belvedere Paddington London, United Kingdom                                        as Customer Service & Admin officer (Aug 2008 to Dec 2010)

Roles & Responsibilities:

·         Responsible to plan and draft schedules to organize Hotel websites for the room availabilities and plan activities of staff members.

·         To ensure the Belvedere staffs have followed the budget restrictions and follow up and coordinate between all employees according to their department like housekeeping, maintenance, kitchen, safety and security.

·         Inventory control, supervision on the store keeper and manage to check a team of maintenance to fully cover the desired and predicted monthly
maintenance of the hotel and tool Box for employees of issues in work with superior leadership skills that are really helpful to guide and
direct my team and brilliant task management abilities that help
fulfill obligations within deadlines with strong analytical, problem solving and risk
management skills. Ability to plan activities, suitable to the needs and
client needs. Operational Management, and the “know how” to make
the best of my resources.

Education:

·         MBA in management studies from marlbourough college of Business & Technology London affiliated with University of LeeVelley.(2008-2009)

·         B.COM from university of karachi (1998-2000)

Computer skills:

Computer and Internet literate, MS office (Word, Excel, Outlook, Power Point).

References

Will be available on request.